Client:

Hospitality Group with 5 Venues
Employees: 90+ (part-time, full-time, seasonal)

The Challenge:

The client was relying on manual payslip distribution via printed copies, which led to:

1. Frequent delays in distributing payslips and instances of misplaced documents.

2. High volume of employee complaints and payroll-related queries.

3. Lack of consistency and coordination across multiple venue locations.

Our Solution:

TJ Payroll Services implemented a secure digital payslip system using an employee self-service portal:

1. Automated payslip generation aligned with weekly payroll runs.

2. 24/7 online access for all staff via mobile or desktop devices.

3. Encrypted delivery with password-protected files for enhanced security.

Outcome:

1. Payslip delivery time reduced to zero across all locations.

2. Significant improvement in employee satisfaction and reduced queries.

3. Saved over 5 hours per week in administrative handling.

4. Improved compliance and record-keeping with centralised digital storage.